SHIPPING POLICY
Shipping of items from the Pine Creek Collection take 2-4 weeks depending on supply. Shipping of items from the Jacob's and Christmas Creek Collections take 1-2 weeks.
All items are shipped via UPS or FedEx
RETURN POLICY
Due to the nature of our products being handmade and/or refurbished items, we can not accept returns.
If there is a problem with your order, we will gladly exchange or replace.
Please contact us with any questions or concerns!
PAYMENT METHOD
We accept all major credit cards from our secure website.
PRIVACY POLICY
Our user’s privacy is of the highest importance to our business,
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
